Latest information from Gastein - COVID-19

Below we provide answers to the most important questions about the current situation in Gastein in Salzburger Land. This information will be constantly updated as the situation in Austria develops. If you still have any questions, we are there for you!

per 15.04.2021

What are the current entry requirements for Austria?

All travellers need to obtain pre-travel clearance before travelling to Austria. To enter Austria you need a negative PCR test (not older than 72 hours) or a negative antigen test (not older than 48 hours). In addition, a 10-day quarantine is mandatory. There are only a few exeptions. After 5 days of quarantine at the earliest, you can get a PCR or antigen test. If the test is negative, you do not need to quarantine further. You may leave quarantine for the express purpose of getting tested. You will have to pay for your own test. Find all information on Austria's entry requirements here.

Where can I get tested in Gastein?

Bad Hofgastein:

Test station Alter Kursaal, Kurpromenade 2-4, opening times: Monday, Wednesday and Friday 7 a.m. to 6 p.m.; Tuesday and Thursday 8 a.m. to 6 p.m. Saturday 8 a.m. to 6 p.m.

Kurapotheke, Pyrkerstraße 5, opening times: Monday to Friday 8 a.m. to 12 p.m. and 2 p.m. to 6 p.m.; Saturday 8 a.m. to 11:30 a.m.

Schlossalmbahn at Weitmoserin, opening times from March 26th to April 5th, daily from 8:30 a.m. to 12 p.m.

 

Bad Gastein:

Kurapotheke Bad Gastein, Böcksteiner Bundesstraße 1C, opening times: Monday to Friday 8:30 a.m. to 11:30 a.m. and 2:30 pm to 7:30 pm; Saturday 8:30 a.m. to 11:30 a.m. and 4:00 p.m. to 6:00 p.m.

 

You can register for a test in the pharmacies here (or call 0800/220 330, 7 a.m. to 10 p.m.). You can register for the Alter Kursaal test station here.

Where do I currently have to wear a mouth and nose protector/FFP2-mask?

  • in all public spaces
  • at (currently permitted) events (e.g. funeral)
  • in public transport and the associated underground stations, platforms, stops, train stations and airports
  • while carpooling
  • in cable cars and lift sations
  • in all shops and service providers
  • at markets (indoor and outdoor)
  • in sanatoriums

What do I have to consider with regard to the coronavirus?

  • Wash your hands regularly: with soap or disinfectant
  • no handshakes and no hugs
  • Do not touch your eyes, nose and mouth
  • Keep your distance: at least 2 meters
  • Pay attention to respiratory hygiene: cough or sneeze into your elbow or into a handkerchief!
  • Avoid crowds
  • A stay-at-home order is in effect from 8 p.m. to 6 a.m. (valid until April 3rd, 2021)
  • A maximum of 2 households may meet between 6 a.m. and 8 p.m.: a maximum of 4 adults with their maximum of 6 children who must be supervised
  • Current situation, protective measures, entry requirements: everything you need to know.

What should I do if I feel sick?

If you feel COVID-19 symtoms:

  • Call the health hotline 1450!
  • Do not go to the doctor or hospital without prior appointment!

What cancellation options are currently available for my booking in Gastein?

For all bookings in winter 2021 we offer the "Flexi Cancellation". All participating partners offer a free cancellation option of 14 days or less.

 

Should the following situations occur, you can of course cancel free of charge until the day of arrival:

  • travel warning for the whole of Austria or Salzburg with quarantine regulations
  • Border closure
  • Local "lock down" of the region
  • if booking in connection with skiing and the operation of the Gastein mountain railways has to be suspended

Ski huts and restaurants

Due to the current regulations, Restaurants in Austria are closed and can only offer take-out/delivery services.

  • Take-out of food and drinks are possible between 6 a.m. and 7 p.m.
  • delivery service is possible

Hotel industry and accommodation

Due to the current regulation, all hotels and accommodations are currently closed!

Corona safety measures for cable car operation Summer 2021 in Gastein

The operating times of Gasteins cable care are expected to be from Saturday, May 22, 2021 to Sunday, October 17, 2021. You can find all information about the exact opening times of the lifts here.

 

Please note that there may still be changes in the opening times of our summer lifts. Depending on the developments regarding Corona and the opening of the hotel and gastronomy, the operating times of the cable cars may change. The operating times are continuously updated on this page.

Do I have to reserve my ticket in advance?

No, it is not necessary to reserve a ticket. The quota for the cable car in the Gastein Valley is not limited.

Where do I have to wear a face mask?

FFP2 mask: from 14 years in all lifts and closed lift facility areas
FFP2 mak: on the bus and the ticket counter

How many people will be allowed to travel in a cable care or on a chairlift at any one time?

The cable cars and chairlifts can be used to their half capacity (e.g. 4 people in an 8-man cable car and 3 people on a 6-man chairlift).

Will the cable cars and lifts be aired during the ride?

All lifts will be aired as best as possible during the ride.

Will the cable cars and lifts be disinfected?

All lift facilities will be regularly disinfected.

Where do I have to keep a minimum social distance of two meter?

Maintain a minimum distance of two metre in the following areas: When queuing at the ticket offices, when queuing at the lift stations and ski bus stops, in all buildings accessible to the public. This regulation also applies if a face mask is being worn.

If, due to the number of passengers, and during boarding and leaving the lifts, and in the gondolas and lifts themselves, it is not possible to maintain a distance of at least two metre, this rule can be deviated from in exceptional cases if a face mask (level of protection FFP2 or higher) is being worn. Wearing a face mask (protection level FFP2 or higher) is mandatory in any case.

Which measures must the lift employees who are in direct contact with the public adhere to?

All employees, who come into direct contact with customers, will wear a face mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).

All contents of this page have been compiled in the best of the editor's knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.

We look forward to seeing you in Gastein soon!