Latest information from Gastein

Below we provide answers to the most important questions about the current situation in Gastein in Salzburger Land. This information will be constantly updated as the situation in Austria develops.

per 14.09.2020 / 8.00 a.m.

What else do I have to consider with regard to the coronavirus?

  • Clean hands regularly: with soap or disinfectant
  • no shaking hands and no hugs
  • Do not touch eyes, nose and mouth
  • Keep distance: at least 1 meter
  • Pay attention to breathing hygiene
  • Avoid crowds

Where do I currently have to wear a mouth and nose protector?

  • In public transport, cab & in the cable cars
  • In supermarkets, pharmacies, banks & post offices
  • For services without minimum distance (for example at the hairdresser)
  • In sanatoriums

What should I do if I feel sick?

If you feel COVID-19 sytoms:

Stay in your accommodation and contact the accommodation provider!
Call the health hotline 1450!
Do not go to the doctor or hospital without prior appointment!

Are the summer mountain lifts in Gastein Valley open?

Yes, the Gasteiner Bergbahnen have taken measures to ensure safe operation and have created their own Corona rules of conduct. These include, among other things, the wearing of mouth-and-nose protective masks and the observance of the 1 meter distance. We ask you to observe these rules of conduct.

 

Currently the Stubnerkogel, the Graukogel and the Schlossalmbahn are in operation daily from 8.30 - 16.00 hours. The Gipfelbahn Fulseck is in continuous operation from Tuesday to Sunday from 8.30 - 16.00 o'clock.

Are the local spa resorts open to visitors?

Yes, the two spas are open daily and measures have been taken to ensure safe operation.

Which businesses, tourist attractions, recreational opportunities, etc. are open?

A full list of the infrastructure in Gastein Valley including opening times can be found here.

Will public events be held?

Yes, you can find an overview for the events in Gastein here.

What general measures apply in restaurants and mountain huts?

  • Face mask in closed rooms for staff and guests - except at the table
  • 1 meter minimum distance between the administration areas and for guests from other visitor groups
  • Maximum 10 persons (plus kids) per visitor group allowed
  • Land Salzburg: opening hours from 05:00 a.m. and closing hours at 10:00 p.m.

What measures are there regarding the consumption of food and beverages?

  • No consumption of food and beverages in the immediate vicinity of the point of issue
  • In closed rooms the consumption of food and drinks is only allowed while sitting
  • Self-service is permitted, provided the risk of infection can be minimized by special hygienic measures

Will there be Aprés Ski?

Après ski will not be available in the form known so far. Food and drinks may not be consumed next to the serving area and only while seated. Background music will be reduced to room volume.

Your safe host Gastein

Since the beginning of July, many employees of commercial accommodations in Gastein have been performing a voluntary PCR test every week in order to provide maximum security for your stay in Gastein.

As a guest of an accommodation facility (e.g. a hotel), what do I have to be aware of?

  • Maintaining a minimum distance of 1 metre to all people who do not live in one household or do not belong to my group of guests.
  • Mandatory face mask for stuff with customer contact as well as for guests when entering generally accessible areas in closed rooms
  • 1.5 meter minimum distance in common bedrooms from persons not living in the common household

What must be observed in the catering facilities of the accommodation establishments (e.g. hotel restaurant, breakfast room, etc.)?

  • Face mask in closed rooms for staff and guets - except at the table
  • 1 meter minimum distance between the administration areas and for guests from other visitor groups
  • Maximum 10 persons (plus kids) per visitor group allowed on a table
  • Land Salzburg: : opening hours from 05.00 a.m. and closing hours from 10:00 p.m.
  • No consumption of food and beverages in the immediate vicinity of the point of issue
  • In closed rooms the consumption of food and drinks is only allowed while sitting
  • Self-service is permitted, provided the risk of infection can be minimized by special hygienic measure

Corona safety measures for the ski operation in Gastein in Ski amadé

From a current perspective, there is nothing to prevent largely unrestricted ski operation in winter 2020/21. Ski amadé and the cable car companies in Gastein will take all necessary measures to ensure that our guests can experience Austria's greatest skiing pleasure with the greatest possible safety.

Can I order my ski ticket in advance online?

Yes, you have the possibility to order your ski ticket directly here in the online store.

Where do I have to wear a face mask?

On the ski bus, and in the lift ticket office and lift facility areas, as well as on all lifts (gondolas, chairlifts..) a face mask must be worn until this rule is revoked.

Will I receive a face mask in the ski resort?

A face mask suitable for winter sports will be issued once with each ticket purchase.

Do I have to wear a face mask on the slopes?

On the slopes a face mask is not absolutely necessary.

Where in the ski resort will disinfectant be available?

Disinfection possibilities are in the toilet facilities, at the ticket office area and in the ski depots.

Will the cable cars and lifts be aired during the ride?

All lifts will be aired as best as possible during the ride.

How many people will be allowed to travel in a cable care or on a chairlift at any one time?

As with all public methods of transport, a face mask must be worn and this is also the case with the cable car and chairlift. This means that the cable cars and chairlifts can be used to their full capacity (e.g. 8 people in an 8-man cable car and 6 people on a 6-man chairlift).

Will the cable cars and lifts be disinfected?

All lift facilities will be regularly disinfected.

Will the lift passes be reimbursed in the case of a Corona lockdown?

Ski amadé lift passes will be reimbursed (depending upon usage) in the case of a Corona lockdown.

How will guests be informed about the Corona safety regulations on-site?

Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.

Which measures must the lift employees who are in direct contact with the public adhere to?

All employees, who come into direct contact with customers, will wear a face mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).

Which corona regulations apply to all cable cars?

All cable cars are public forms of transport and are subject to the same regulations.

How will the employees of the lift companies be trained/instructed over Corona safety measures?

The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.

Is there a person responsible for Corona measures at every lift company?

The cable car companies each have one employee who is responsible for planning and implementing measures against Corona.

All contents of this page have been compiled in the best of the editor's knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.

We look forward to seeing you in Gastein soon!