Latest information from Gastein - COVID-19

Below we provide answers to the most important questions about the current situation in Gastein. This information will be constantly updated as the situation in Austria develops. If you still have any questions, we are there for you!

Stage 1 of the Austrian federal government's three-stage model will apply from 15.9.2021.

per 13.10.2021

Three stage model

The Austrian federal government has already presented the new measures for the fall. The new regulation provides for a three-tier model of covid protection measures.

Stage 1
Is expected to have a utilization rate of 200 intensive care beds:

  • Antigen testing now only valid for 24 hours
  • FFP2 mask instead of mouth-nose protection in daily stores, public transport, cable cars, etc.
  • For unvaccinated persons FFP2 mask in the whole trade
  • 3-G rule already for events and gatherings of 25 persons or more


Stage 2
7 days after exceeding 300 occupied intensive care beds:

  • 2-G rule (vaccinated/genetically active) in overnight catering and at events without assigned seating with more than 500 people
  • Antigen tests for self-testing ("living room tests") no longer valid


Stage 3
7 days after exceeding 400 occupied intensive care beds:

  • Under the 3G rule, vaccinated, recovered, or PCR tested. Antigen testing is no longer allowed.

Measures for a safe winter

Cable cars

  • Compulsory wearing of an FFP2 mask
  • From the start of the winter season: 3-G rule (tested, vaccinated or recovered)
  • No capacity restriction for this

Advent markets

  • During stage 1 (current): access with 3-G proof
  • Stage 2: no more antigen self-tests ("living room tests")
  • Stage 3: only PCR tests are valid during the tests

Après-ski

  • Level 1 (current): access only with vaccination, recovery or PCR test
  • Level 2 and 3: access only with vaccination or recovery ("2-G").

What are the current entry requirements for Austria?

  1. When entering from countries with a low incidence of infection, the 3-G rule without quarantine applies (Children under 12 do not need to show a test)
    A current 3-G certificate is required for entry. If this cannot be presented, a test must be carried out immediately, but in any case within 24 hours. If you cannot show any of these documents, you do need to obtain pre-travel clearance and get tested within 24 hours of entering Austria. You need to have spent the past 10 days within these countries (or Austria) only.
    List of Countries Without Quarantine Requirement: Albania, Andorra, Australia, Armenia, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Brunei, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Jordan, Kosovo, Latvia, Liechtenstein, Lithunia, Luxembourg, Macua, Malta, Monaco, Moldova, Montenegro, Netherlands, North Macedonia, New Zealand, Norway, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United States, Vatican, Vietnam
  2. Entry from virus variant states: is generally prohibited with exceptions.
    As before, entry from virus variant states is only possible to a very limited extent. Basically, only Austrian citizens and persons with residence or habitual abode in Austria are allowed to enter the country.
    Valid for countries: Brazil, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Zambabwe, Uruguay
  3. Entry from other countries: 3-G rule, test with quarantine
    When entering from other countries, fully vaccinated persons can do so without quarantine (starting on the 15th day after their second dose). Children up to the age of 17 are able to enter Austria with no need to quarantine if accompanied by their fully vaccinated parents, but from the ages of 12 to 17 they also have to show proof of a negative test/past infection/vaccination. All others require a current negative test or proof of recovery and must also go into a ten-day quarantine, which can be ended by a negative test after five days at the earliest (day of entry = 0).

 

Since June 10, pre-entry registration is only required under certain circumstances. It is not required for entry from safe countries (see country list point 1), but only if you are tested, vaccinated or recovered (proof required). If you want to get your test after your entry, you still have to register in advance.

 

When entering Austria, please observe both the Austrian regulations and the regulations in your home country.
Further details on entry, current exemptions etc.: In the extensive FAQ on the website of the Ministry of Health.

What evidence of the negative infection status is permitted in Austria?

In order to have access to hotels, gastronomy or cultural facilities in Austria, guests (from the age of 12) need proof of being tested, vaccinated or recovered. The proof must be in German or English.

"Tested"

  • negative PCR test (validity: 72 hours)
  • negative antigen test e.g. from test lane or pharmacy (validity: 24 hours)
  • Self-test, only valid if digitally recorded on one of the self-test platforms of the Austrian provinces. Self-tests from private providers and from other states are not valid for the purpose of entry. (Validity: 24 hours)
  • Antigen test under supervision in the respective establishment (only valid for the specific occasion)


"Fully Vaccinated".
Any vaccination can be proven by vaccination certificate, vaccination card or printout (validity: from the 22nd day after the 1st vaccination for 360 days from the date of the second vaccination). A document issued in German or English (e.g. yellow vaccination card), which has been approved by the EMA or has successfully passed the EUL process of the WHO, counts as proof of vaccination. Only BioNtech/Pfizer, AstraZeneca (or Covishield), Johnson & Johnson, Moderna are recognized.

 

"Recovered."
Survived infection with Sars-Cov-2 is eligible for entry for 180 days from recovery. Evidence of neutralizing antibodies counts for 90 days from the date of testing.

Where can I get tested in Gastein?

Bad Hofgastein:

Kurapotheke, Pyrkerstraße 5, opening times: Monday to Friday 8.30 a.m. to 11.30 a.m. and 2 p.m. to 5.30 p.m.; Saturday 8.30 a.m. to 11.30 a.m. - The antigen rapid test and PCR-test is free of charge for people with an Austrian social security number; for all others, it costs € 30.00 (antigen test) per test and € 35.00 (PCR-test) per test.

 

Bad Gastein:

Kurapotheke Bad Gastein, Böcksteiner Bundesstraße 1C, opening times: Monday to Friday 8.30 a.m. to 11.30 a.m. and 2.30 pm to 5.30 pm; Saturday 8.30 a.m. to 11.30 a.m. & 4 p.m. to 6 p.m.  - The antigen rapid test and PCR-test is free of charge for people with an Austrian social security number; for all others, it costs € 35.00 per test.

 

 

You can register for a test in the pharmacies here (or call 0800/220 330, 7 a.m. to 10 p.m.).

From 19th of May self-testig via registration on the app "Selbsttest Rotes Kreuz" and also at hotels or restaurants is possible. 

Where do I currently have to wear a mouth and nose protector/FFP2-mask?

FFP2 mask obligation:

  • in public transport and the associated subway stations, platforms, stops, train stations, airports and cablecars
  • in places of daily use (e.g. supermarket, pharmacy, bank, etc.)
  • in all shops and museums for those that are not vaccinated or have recovered from COVID.

Are the thermal baths open?

The Alpentherme Bad Hofgastein and th Felsentherme Bad Gastein are open. Day tickets, day packages, evening tickets, weekly tickets, season tickets and 4-hour tickets are available again in both thermal baths.

Guidelines for visiting the thermal baths:

  • "3G Rule" - Tested, Vaccinated or Recovered
  • All thermal bath visitors must register before entering

What do I have to consider with regard to the coronavirus?

  • Wash your hands regularly: with soap or disinfectant
  • no handshakes and no hugs
  • Do not touch your eyes, nose and mouth
  • Keep your distance: at least 2 meter
  • Pay attention to respiratory hygiene: cough or sneeze into your elbow or into a handkerchief!
  • Avoid crowds
  • Current situation, protective measures, entry requirements: everything you need to know.

What should I do if I feel sick?

If you feel COVID-19 symtoms:

  • Call the health hotline 1450!
  • Do not go to the doctor or hospital without prior appointment!

What cancellation options are currently available for my booking in Gastein?

For all bookings in summer 2021 we offer the "Easy Summer Storno". All participating partners offer a free cancellation option of 7 days or less.

 

Should the following situations occur, you can of course cancel free of charge until the day of arrival:

  • travel warning for the whole of Austria or Salzburg with quarantine regulations
  • Border closure
  • Local "lock down" of the region
  • if booking in connection with skiing and the operation of the Gastein mountain railways has to be suspended

This content was created by the Austrian National Tourist Office: Protection / Imprint / Terms of Use

Huts and restaurants

  • No closing time for gastronomy and events

  • the night gastronomy is open again

  • no more minimum distance between groups of guests

  • no obligation to wear masks in gastronomy and hotels

  • access tests 

    • Gastronomy: self-test with digital solution: 24h - antigen test: 24h - PCR test: 72h

    • Night catering & après-ski: PCR test or full vaccination required. Recovery is not sufficient, antigen tests are not sufficient.

  • Guests must registe

What general measures apply in restaurants and mountain huts?

  • On entering, a test must be taken or you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19.
  • Covid-19 tests have the following validity:
    • Self-test with digital solution: 24 h
    • Antigen test 24 h
    • PCR test: 72 h
    • Recovered people: up until 6 months after the illness
    • Vaccinated people: For 1 year starting from 22 days after the first vaccination
  • Guests must register with their name and contact details upon entry
  • No more mandatory closing time for restaurants

What measures apply to night-life & après-ski?

Stricter protective measures apply in night-life and après-ski.

  • a negative PCR test or vaccination
  • a recovery is no longer sufficient

Hotel industry and accommodation

Hotels and accommodation will be open again from May 19, 2021 under the following conditions:

As a guest of an accommodation facility (e.g. a hotel), what do I have to be aware of?

  • On entering, a test must be taken or you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19.
  • Covid-19 tests have the following validity:
    Self-test with digital solution: 24 h
    Antigen test 24 h
    PCR test: 72 h
    Recovered people: up until 6 months after the illness
    Vaccinated people: For 1 year starting from 22 days after the first vaccination
  • Guests must register with their name and contact details upon entry
  • No more mandatory closing time for restaurants

What must be observed in the catering facilities of the accommodation establishments (e.g. hotel restaurant, breakfast room, etc.)?

  • On entering, you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19.
  • Guests must register with their name and contact details upon entry
  • No more mandatory closing time for restaurants

Corona safety measures for cable car operation Summer 2021 in Gastein

The operating times of Gasteins cable care are expected to be from Saturday, May 22, 2021 to Sunday, October 17, 2021. You can find all information about the exact opening times of the lifts here.

 

Please note that there may still be changes in the opening times of our summer lifts. Depending on the developments regarding Corona and the opening of the hotel and gastronomy, the operating times of the cable cars may change.

Do I have to reserve my ticket in advance?

No, it is not necessary to reserve a ticket. The quota for the cable car in the Gastein Valley is not limited.

Where do I have to wear a face mask?

In order to guarantee the safety of all summer athletes, the following regulations currently apply to the lifts:

  • FFP2 mask obligation for guests in all enclosed areas for everyone over 14 years of age - also in enclosed gondolas and lifts.
    Children from 6 to 14 years of age may also wear a tight-fitting mechanical protective device (MNS) covering the mouth and nose area instead of the FFP2 mask.

  • Operators and employees of ropeways with direct customer contact must also wear an FFP2 mask at the place of work in enclosed spaces, unless the risk of infection is minimized by other suitable protective measures.
    The obligation to wear an FFP2 mask in the case of direct customer contact also does not apply if all persons can present a 3-G certificate.

How many people will be allowed to travel in a cable care or on a chairlift at any one time?

All cable cars and lifts can be filled to a capacity of 100%.

Will the cable cars and lifts be aired during the ride?

All lifts will be aired as best as possible during the ride.

Will the cable cars and lifts be disinfected?

All lift facilities will be regularly disinfected.

Where do I have to keep a minimum social distance of one meter?

There is currently no minimum distance to be observed.

Do you need to be recovered, tested or vaccinated to use the lifts?

For the use of the lifts you currently do not need proof that you are recovered, tested or vaccinated. What does apply, however, is the FFP2 mask obligation and compliance with the minimum distance.

What proof do I have to provide when buying a lift pass?

  • From the 1st of November 2021, all guests entering the ski area will have to carry valid proof of a low epidemiological risk (currently 3G proof) in accordance with the current regulations. The checking or linking of the lift passes and proof is done either online (portal currently still being developed) or on site at the lift ticket offices or lift access points. 
  • As things stand at present, children up to the age of 11 do not have to provide proof of 3G (vaccinated, recovered or tested).

Can I order my ski ticket in advance online?

Yes, you have the possibility to order your ski ticket directly here in the online store.

How do I link my ski pass to the 3G proof?

If you bought your pass in the online ticket shop:

  • 1. Step: Buy lift pass in the online shop
  • 2. Step: Link the pass to the 3G proof – enter ticket number and scan QR code (green passport, convalescent certificate, vaccination certificate)

Important note: This tool is currently still being developed and will be put online as soon as possible.

 

If you bought your pass at the ticket office:

  • 1. Step: Buy ski pass at the cashier’s desk
  • 2. Step: The cashier links the ticket/pass number with the 3G proof.

Important note: This tool is currently still being developed and will be integrated into the POS system as soon as possible.

 

If you want to pick up your pass at the pickup machine:

  • 1. Step: Pick up the lift pass at the pick-up machine.
  • 2. Step: Link the lift pass to the 3G proof – enter ticket number and scan QR code (green passport, convalescent certificate, vaccination certificate)

Important note: This tool is currently under development and will be completed as soon as possible.

 

Until the tools are completed, a visual check of the proof in the ski area will be carried out.

Where do I have to wear a face mask?

  • A FFP2 mask has to be worn permanent in all cable cars and chair lifts with a weather protection hood by everybody from the age of 6.
  • Moreover, there is a permanent compulsory use of FFP2 mask in all enclosed rooms like buildings, toilets, in all public transport and while queuing in enclosed buildings.
  • Children from the age of 6 to the age of 14 are allowed to wear a close-fitting mechanical protective device (MNS) that covers the mouth and nose area instead of the mask.
  • In order to guarantee everybody’s safety, the requirement to wear a FFP2 mask in the prescribed areas applies, without exception, to every guest over the age of six.

Will I receive a face mask in the ski resort?

A FFP2 mask is available at the ticket counter for € 2,00 per mask. 

Do I have to wear a face mask on the slopes?

On the slopes a face mask is not absolutely necessary.

Where do I have to keep a minimum social distance of two meter?

Maintain a minimum distance of two metre in the following areas: When queuing at the ticket offices, when queuing at the lift stations and ski bus stops, in all buildings accessible to the public. This regulation also applies if a face mask is being worn.

If, due to the number of passengers, and during boarding and leaving the lifts, and in the gondolas and lifts themselves, it is not possible to maintain a distance of at least two metre, this rule can be deviated from in exceptional cases if a face mask (level of protection FFP2 or higher) is being worn. Wearing a face mask (protection level FFP2 or higher) is mandatory in any case.

Where in the ski resort will disinfectant be available?

Disinfection possibilities are in the toilet facilities, at the ticket office area and in the ski depots.

Will the cable cars and lifts be aired during the ride?

All lifts will be aired as best as possible during the ride.

How many people will be allowed to travel in a cable care or on a chairlift at any one time?

The cable cars and chairlifts can be used to their half capacity (e.g. 4 people in an 8-man cable car and 3 people on a 6-man chairlift).

Will the cable cars and lifts be disinfected?

All lift facilities will be regularly disinfected.

Will the lift passes be reimbursed in the case of a Corona lockdown?

Ski amadé lift passes will be reimbursed (depending upon usage) in the case of a Corona lockdown.

How will guests be informed about the Corona safety regulations on-site?

Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.

Which measures must the lift employees who are in direct contact with the public adhere to?

  • All employees, who come into direct contact with customers, will wear a FFP2 mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).
  • The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.
  • All employees of the cable car companies are subjected to daily health checks (fever measurements, symptom control). In the event of suspicion, tests are carried out immediately and the employees are immediately isolated from the company organization.
  • The cable car companies each have an employee responsible for Corona who is responsible for planning and implementing the measures.

How will the employees of the lift companies be trained/instructed over Corona safety measures?

The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.

Is there a person responsible for Corona measures at every lift company?

The cable car companies each have one employee who is responsible for planning and implementing measures against Corona.

All contents of this page have been compiled in the best of the editor's knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.

We look forward to seeing you in Gastein soon!